Payment Options

PayPal only or contact us for payment methods to pay on pickup. Bank transfers or payments using a Cashier’s Check may be available. Contact us for additional information and fees.

California Sales Tax

NOTE: Any purchase shipped to a California address will be charged California Sales Tax, unless you have a California Seller’s Permit and complete and submit a Reseller Agreement. No exceptions.
For items being shipped to a California address requires California Sales Tax to be paid. If you are a reseller and have a California Sellers Permit you must complete a Reseller Certificate. If you plan on reselling the item and have a California Sellers Permit please do not pay for your order until we send you the Reseller Agreement. When we receive the certificate and verify your permit number, the sales tax will be removed from your order.

Shipping Methods and Costs

Domestic Shipping
We offer USPS Priority Mail Service to most domestic destinations in 1, 2, or 3 business days based on where your package being sent. You can expect your order to arrive in 1-3 business days after your shipment notification email is sent, when placed by 12:00pm PST Monday – Friday, excluding U.S. holidays.

Please note: we are unable to ship to PO Boxes at this time.

International Shipping
We are able to ship to destinations outside of the United States with USPS Priority Mail International Service. You can expect your order to arrive in 6-10 business days after your shipment notification email is sent, when placed by 12:00pm PST Monday – Friday, excluding U.S. holidays. To request Express service on your order, please contact us before you proceed to place the order.

Returns

If you would like to return or exchange a product purchased on our website, please send email to customerservice@xingtera.com or call us at +1 408-916-4781. You cannot return an item because it is not compatible with the system you installed the item into. Please insure that the item you are purchasing is compatible with the application or in the system you intend to use it.

Browsers

For best shopping experience, we highly recommend that you use Chrome or Firefox when you check out.